ITIL® 4 High Velocity IT (Including exam voucher) – SM-HVIT+

ITIL® 4 Specialist High-Velocity IT (Exam Included)

Course Code: SM-HVIT

The ITIL® 4 Specialist: High-Velocity IT course is based on the ITIL® 4 Specialist: High-Velocity IT candidate syllabus from AXELOS. The course addresses the specifics of digital transformation and helps organizations to evolve towards a convergence of business and technology, or to establish a new digital organization. With the help of ITIL® 4 concepts and terminology, activities, exercises, and examples included in the course, you will acquire relevant knowledge to pass the ITIL® 4 Specialist: High-Velocity IT certification exam. *** ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved ***


– Let’s Get to Know Each Other

– Course Overview

– Course Learning Objectives

– Target Audience

– Characteristics

– ITIL® 4 Certification Scheme

– Course Components

– Course Agenda

– Module-End Exercises

– High-Velocity IT

– Digital Technology

– Digital Organizations

– Digital Transformation

– The relevance of High-Velocity IT Approaches

– High-Velocity IT Approaches in Detail

– Introduction

– ITIL® Perspective

– High-Velocity IT Aspects

– High-Velocity IT Applications

– Digital Product Lifecycle

– Service Value Streams

– Four Dimensions of Service Management

– ITIL® Management Practices

– Key Behaviour Patterns

– ITIL® Guiding Principles

– Reconstructing for Service Agility

– Safety Culture

– Stress Prevention

– Working in Complex Environments

– Lean Culture

– ITIL® Continual Improvement Model

– High-Velocity IT Objectives

– High-Velocity IT Techniques

– Prioritization Techniques

– Minimum Viable Products and Services

– Product/Service Ownership

– A/B Testing

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Course Price : N516, 000