Microsoft Outlook 365: Level 1 – ME-OUT365L1
Microsoft Office 365 Outlook Level 1
Course Code: ME-OUT365L1
Welcome to the first part of our Microsoft Office Outlook 365 courseware. This new version of Outlook incorporates some new features that will help make managing your email and personal information easier than ever. This course is intended to help all novice computer users get up to speed with Outlook quickly. This manual will also help more experienced users who have little to no experience with Outlook and the ribbon interface. This one-day workshop will help participants learn how to: – Navigate the Outlook Interface and Perform Basic E-mail Functions – Use the Outlook help function – Compose an E-mail message, Check Spelling and Grammar and Format Message Content – Read and Respond to Messages – Manage Messages using Tags, Flags and other Commands – View and Print the Calendar and how to Manage Appointments and Meetings – Create, Update, View and Organize Contacts – Work with Tasks and Notes – Customize the Outlook interface. The training delivery is based on the desktop application and not on the online/browser version of the application.
- Duration: 1 Day
- Level: Introduction
- Technology: Microsoft Outlook
- Delivery Method: Instructor Led
- Training Credits: NA
This course is intended for anyone who understands the basics of using a Windows-based computer and would like to learn more about Microsoft Outlook.Â
This manual assumes the user understands the basics of using a Windows-based computer. Students should be comfortable using the keyboard, mouse, and Start menu. Understanding and experience with printing and using a web browser is an asset, but not required. No previous experience with other versions of Outlook is necessary.
– Getting Started with Outlook 365
– Composing Messages
– Reading and Responding to Messages
– Managing Your Messages
– Managing Your CalendarÂ
– Managing Your Calendar Managing Your Contacts
– Working with Tasks and NotesÂ
– Customizing the Outlook EnvironmentÂ
There is no international certification linked to this course currently.
Modules
– Learning Objectives
TOPIC A: Navigate the Outlook Interface
– Email Addresses
– Microsoft Outlook 365
– Items and Folders
– Components of the Outlook Interface
– Components of the Ribbon
– The Backstage View
– The Mail Workspace
– Mail Folders
– Focused Inbox
– Read and Unread Messages
– Message Icons
– The Calendar Workspace
– The People Workspace
– Additional Outlook Tools
– Peeks
– Activity 1-1: Navigating the Outlook Interface
TOPIC B: Perform Basic Email Functions
– The Message Form
– Message Form Tabs
– Inline Replies
– Replying to Messages
– Forwarding Messages
– Print Options
– Moving Messages
– The Deleted Items Folder
– Activity 1-2: Performing Basic Email Functions
TOPIC C: Use Outlook Help
– Using Tell Me
– Accessing Advanced Help Options
– Activity 1-3: Getting Help in Microsoft Outlook 365
– Summary
– Review Questions
TOPIC A: Create an Email Message
– The Address Book
– Microsoft Exchange Server
– Global Address List
– MailTips
– Activity 2-1: Creating an Email Message
TOPIC B: Check Spelling and Grammar
– The AutoCorrect Feature
– The Spelling and Grammar Checker
– Components of the Spelling and Grammar Dialog Box
– Activity 2-2: Checking Spelling and Grammar
TOPIC C: Format Message Content
– Message Formats
– Font Options
– Paste Options
– Paste Special
– Live Preview
– The Mini Toolbar
– Activity 2-3: Formatting Message Content
TOPIC D: Attach Files and Items
– Attachments
– Saving Attachments
– Creating Attachments
– Outlook Items as Attachments
– Attachment Reminder
– Activity 2-4: Attaching a File to a Message
TOPIC E: Enhance an Email Message
– The Illustrations Group
– SmartArt
– The Screenshot Tool
– The Text Group
– Quick Parts
– WordArt
– Contextual Tabs
– The Background Removal Tool
– Galleries
– Styles
– Themes
– Activity 2-5: Attaching a File to a Message
TOPIC F: Manage Automatic Message Content
– Stationery and Themes
– Font Options
– Signatures
– Activity 2-6: Managing Automatic Message Content
– Summary
– Review Questions
TOPIC A: Customize Reading Options
– Desktop Alerts
– Pane Views
– Message Preview
– Conversations
– Mail Options
– Activity 3-1: Customizing Reading Options
TOPIC B: Work with Attachments
– Attachment Preview
– Printing Attachments
– Activity 3-2: Working with Attachments
TOPIC C: Manage Your Message Responses
– The InfoBar
– Voting Options
– Tracking Options
– The Resend Option
– The Recall Option
– Activity 3-3: Managing Your Message Responses
– Summary
– Review Questions
TOPIC A: Manage Messages Using Tags, Flags, and Other Commands
– Marking Messages as Unread/Read
– Colour Categories
– Flagging Messages for Follow-Up
– Follow-Up Flag Options
– The Ignore Conversation Command
– Clean Up Commands
– Activity 4-1: Managing Messages Using Tags, Flags and Other Commands
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TOPIC B: Organize Messages Using Folders
– Default Email Folders
– Email Folders on the Server
– Personal Folders
– Activity 4-2: Organizing Messages Using Folders
– Summary
– Review Questions
TOPIC A: View the Calendar
– Types of Calendar Entries
– Calendar Grid Arrangement Options
– The Weather Bar
– The Daily Task List
– Calendar Layout Options
– Overlaying Calendars with Schedule View
– Deleting Calendars
– Activity 5-1: Customizing Your Calendar View
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TOPIC B: Manage Appointments
– The Appointment Form
– Creating Recurring Events
– Reminders
– Show as Options
– The Private Option
– Categorizing Appointments
– Setting Appointment Priority
– Searching Appointments
– Printing Appointments
– Forwarding Appointments
– Activity 5-2: Managing Appointments
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TOPIC C: Manage Meetings
– The Meeting Scheduling Process
– The Meeting Form
– The Scheduling Assistant
– The Room Finder Pane
– Meeting Response Options
– Updating a Meeting Request
– Cancelling a Meeting
– Proposing a New Time for a Meeting
– Activity 5-3: Creating and Managing Meetings
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TOPIC D: Print Your Calendar
– Calendar Print Styles
– Activity 5-4: Printing Your Calendar
– Summary
– Review Questions
TOPIC A: Create and Update Contacts
– Contacts
– The People Workspace
– The Contact Form
– Tagging Contacts
– Secondary Address Books
– Importing Contacts
– Forwarding Contacts
– Deleting Contacts
– Activity 6-1: Creating and Updating Contacts
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TOPIC B: View and Organize Contacts
– Electronic Business Cards
– Contact Views
– The People Pane
– The Search People Tool
– Contacts Print Styles
– Activity 6-2: View and Organize Contacts
– Summary
– Review Questions
TOPIC A: Create Tasks
– Tasks
– Task Form
– Creating Recurring Tasks
– Task Views
– Server Tasks
– Task Options
– Print Tasks
– Activity 7-1: Creating Tasks
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TOPIC B: Manage Tasks
– Searching Tasks
– Assign Tasks
– Tagging Tasks
– Marking a Task as Complete
– Moving Tasks
– Activity 7-2: Managing Tasks
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TOPIC C: Manage Notes
– Notes
– Note Form
– Note Views
– Categorizing Notes
– Printing Notes
– Activity 7-3: Creating and Managing Notes
– Summary
– Review Questions
TOPIC A: Customize the Outlook Interface
– Setting General Outlook Options
– Customizing Quick Access Toolbar Buttons
– Moving the Quick Access Toolbar
– Minimizing the Ribbon Interface
– Customizing the Ribbon
– Resetting Customizations
– Activity 8-1: Customizing the Outlook Interface
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TOPIC B: Create and Manage Quick Steps
– Quick Steps
– Using Quick Steps
– Creating Quick Steps
– The Manage Quick Steps Dialog Box
– Resetting Quick Steps
– Activity 8-2: Customizing the Outlook Interface
– Summary
– Review Questions
